Privacy Policy
Last updated: January 01, 2026
We are committed to protecting your privacy and providing transparency about how we collect, use, and safeguard your personal information. This policy applies to your use of the Arrow app and services.
By using Arrow, you agree to this policy. If you disagree, please do not use our services.
1. Information We Collect
We collect personal information you provide and information automatically gathered from your use of our services:
Information You Provide
- Account details (e.g., name, email, contact information, preferences)
- Screenshots of your dating profiles for optimization analysis
- Screenshots of potential matches for compatibility analysis
- Images you attach to conversations with our AI dating coach
- Text inputs and conversation messages
- Questionnaire and self-assessment responses
- Communications with us or our AI features
Automatically Collected Information
- Usage data (e.g., features used, interactions, analysis results)
- Device information (e.g., device type, operating system, unique identifiers)
- Log data (e.g., IP address, browser details)
- App crash reports and performance data
- Data from cookies or similar technologies to improve your experience
Important: You always have full control over which images you upload. We only access images you explicitly select through your device's photo library.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services, including AI-driven profile analysis and compatibility matching.
- Generate personalized recommendations for improving your dating profile.
- Provide intelligent dating coaching and conversation assistance.
- Communicate with you, such as for support, updates, or responses to inquiries.
- Analyze trends and usage (anonymized and aggregated where possible) for research and development.
- Ensure security, prevent fraud, and comply with legal obligations.
- Administer your account and process transactions if applicable.
We do not use your data for purposes beyond what's described here without your consent.
3. Permissions and Access
Our app requests certain permissions to enable features you choose to use. This section explains exactly why we need these permissions and how we use them.
Photo Library Access
Why we need it: To allow you to select profile screenshots and match photos for AI analysis.
How we use it: We ONLY access photos that you explicitly select. We do not scan, access, or upload any other photos from your device. You have complete control over which images are shared with Arrow.
Important: We do NOT use your device camera. We only access your existing photo library when you choose to upload images.
Storage Permissions
Why we need it: To temporarily read and process the images you select for analysis.
How we use it: We read selected images from your device storage, upload them securely to our servers for AI processing, and cache analysis results locally for faster access.
Internet Access
Why we need it: To communicate with our AI backend servers for analysis and processing.
What we transmit: Selected images, your profile information, questionnaire responses, and conversation messages are sent to our secure servers for AI processing. All transmissions are encrypted.
Other Permissions
- Vibration: For haptic feedback to enhance user experience.
- Audio: For in-app sounds and notifications. We do NOT record audio.
4. Data Sharing
We do not sell, rent, or share your personal information for marketing or advertising purposes.
We may disclose information to:
- Service Providers: Third parties (e.g., AI processors, cloud hosts) that help deliver our services, bound by confidentiality agreements.
- Professional Advisors: For legal, audit, or business needs.
- Authorities: To comply with laws, respond to legal processes, or protect rights/safety.
- Business Transferees: In case of merger, acquisition, or asset sale.
When we use analytics services to understand app usage and improve our services, all analytics data is anonymized and aggregated.
5. Data Storage and Security
Your data is stored securely on encrypted servers. We implement industry-standard security measures to protect your data:
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL.
- Encryption at Rest: Stored data is encrypted on our servers.
- Access Controls: Strict access controls limit who can access user data.
- Regular Audits: We conduct regular security audits and updates.
We retain data as long as needed for services or legal requirements. You can request deletion anytime. When you delete your account or request data deletion, we permanently remove your personal information from our servers within 30 days, except where retention is required by law.
6. Your Rights
You have rights over your data, including:
- Access: Request a copy of all personal data we have about you.
- Correction: Update or correct your information.
- Export: Request a machine-readable export of your data.
- Deletion: Delete your data or account.
- Opt Out: Opt out of communications or tracking (e.g., via browser settings or unsubscribe links).
- Withdraw Consent: Withdraw consent at any time, which may limit service access.
To exercise your rights, contact us at privacy@arrowfordating.com. We respond within 30 days. Rights may vary by location (e.g., under GDPR or CCPA).
7. Children's Privacy
Arrow is for users 18 years and older only. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@arrowfordating.com, and we will promptly delete such information.
8. Changes to This Policy
We may update this policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy.
For material changes, we will notify you via email or a prominent in-app notice. Your continued use of Arrow after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy
privacy@arrowfordating.comSupport
support@arrowfordating.comWe will respond to all requests within 30 days.
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