Terms of Use
Last updated: January 01, 2026
These Terms of Use ("Terms") form a binding agreement between you and Arrow ("we," "us," "our") for your use of the Arrow mobile app and services (the "Service").
By accessing or using the Service, you agree to these Terms. If you disagree, do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. By using it, you represent you meet this requirement and have capacity to enter this agreement.
2. Service Description
The Service provides AI-powered tools for dating insights, including analysis, recommendations, and conversational assistance. It is for informational and entertainment purposes only and does not guarantee any outcomes.
3. User Accounts
You may need an account for full access. You agree to provide accurate information, maintain account security, and notify us of breaches. You are responsible for all activity under your account.
You may only create and maintain one account. Creating multiple accounts is prohibited and may result in termination of all your accounts.
4. Subscriptions and Payments
Some features of the Service may require a paid subscription. By subscribing, you agree to the following:
- Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
- Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellations must be made at least 30 days before the next billing cycle to avoid being charged for the subsequent period.
- Refunds: Fees are generally non-refundable, except where required by applicable law. If you believe you are entitled to a refund, please contact us at support@arrowfordating.com.
- Price Changes: We may change subscription prices with at least 30 days' notice. Continued use after a price change constitutes acceptance.
- Taxes: You are responsible for any applicable taxes associated with your subscription.
Free trials, if offered, convert to paid subscriptions unless cancelled before the trial ends.
5. User Content
"User Content" means any materials you upload or submit (e.g., images, text).
You retain ownership but grant us a worldwide, non-exclusive, royalty-free, transferable license to use, store, process, and display it solely to provide and improve the Service (including anonymized data for development).
You represent you have rights/consents to upload User Content and it does not violate laws or third-party rights (e.g., privacy, IP). Prohibited: illegal, harmful, obscene, infringing, or depicting minors without consent.
We may review/remove objectionable content but are not obligated to monitor.
6. AI-Generated Content and Disclaimers
The Service uses AI (including large language models) to generate outputs like advice, analyses, and suggestions.
Important:
AI outputs are informational only and may be imprecise, inaccurate, incomplete, biased, offensive, or inappropriate due to limitations in technology, data, or context. They are not professional advice (e.g., therapeutic, legal, or medical).
Not a Substitute for Professional Services:
The AI technology is not approved, and should not be used, for the provision of medical services, psychological services, mental health counseling, therapy, or any other services that would otherwise be provided by a qualified healthcare professional. AI-generated output is not intended to be an attempt to practice medicine, psychology, or psychotherapy, and you should not rely on it for decisions regarding your health or mental well-being.
Emergency Notice:
If you are experiencing an emergency, feeling unsafe, or are in a situation involving domestic violence, abuse, or any threat to your physical safety, please call 911 or your local emergency services immediately. The Service is not equipped to handle emergency situations.
You must use your own judgment and discretion. We are not responsible for reliance on AI outputs or any resulting actions/outcomes.
The Service is not a substitute for professional counseling, therapy, or human interaction.
7. Prohibited Conduct
You agree not to:
- Violate laws or rights of others
- Harass, impersonate, or harm
- Upload harmful code or interfere with the Service
- Use for unauthorized commercial purposes
- Access via automation or reverse engineer
- Send spam or unsolicited communications
- Resell, sublicense, or redistribute the Service
Violations may lead to termination and legal action.
8. Intellectual Property
The Service (excluding User Content) is our property. We grant you a limited, revocable license for personal, non-commercial use.
You may not copy, modify, or distribute it without permission.
Feedback you provide may be used by us without compensation.
9. Disclaimers and Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses resulting from your use of the Service, AI outputs, or third-party interactions.
Our total liability is limited to amounts paid by you in the prior 12 months or $100 (whichever is greater).
You are solely responsible for your interactions with others facilitated by the Service.
10. Indemnification
You agree to indemnify, defend, and hold harmless Arrow, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use, User Content, violations of these Terms, or actions taken based on AI-generated suggestions.
11. Termination
We may suspend or terminate your access at any time, with or without notice, for any reason including violation of these Terms, fraudulent activity, or extended inactivity. You may delete your account at any time.
Upon termination, your right to use the Service ceases immediately. Provisions concerning intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.
12. Changes to Terms
We may update these Terms, notifying you via app or email for material changes. Continued use after changes constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.
Binding Arbitration:
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be held in California. The arbitrator's decision shall be final and binding.
Class Action Waiver: All disputes shall be resolved on an individual basis. You may not bring a claim as a plaintiff or class member in a class, consolidated, or representative action.
14. Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Arrow regarding the Service.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
No Agency: No agency, partnership, joint venture, or employment relationship is created between you and Arrow as a result of these Terms or your use of the Service.
15. Contact
Questions? Email us:
Support
support@arrowfordating.comPrivacy
privacy@arrowfordating.com© 2026 Arrow. All rights reserved.